Enforcement Case Management System for Development Authorities (Pravartan Portal)

The Enforcement Case Management System for Development Authorities (Pravartan Portal) is a pioneer drive of the Housing and Urban Planning Department, Government of Uttar Pradesh. This user-friendly management system is carefully planned to curb the unauthorized construction activities and keep a consistent check on such practices. This software works tediously to prevent encroachment of properties and safeguard land from such unauthorized activities.

Android Mobile phones with GPS functionality can be used to access the app while computers can be used to operate the software. Junior Engineers will monitor the devices for unauthorized construction. The information gathered from these devices will be shared with the Assistant Engineer who will review and forward it to the Executive Engineer. The Executive Engineer will either mark query or forward it to the Prescribed Authority, so that appropriate actions can be taken. The Prescribed Authority will issue notices and orders against the cases. The Admin can view the status and analytics of the filed cases.

The solution uses geo tagging to identify illicit construction activities and filter out unauthorized constructions, and user-generated information to notify authorities about operations that aren’t covered under permit.

Key Features of the system include:

• Case Registration & Tracking: Digital logging of complaints, violations, and enforcement actions with unique case IDs.
• Automated Notifications & Alerts: System-generated reminders for deadlines, hearings, and case updates.
• Geo-tagging: Mapping and geo-tagging of unauthorized construction sites for spatial analysis.
• Document & Evidence Management: Secure storage of case-related documents and photos
• Analytics & Reporting: Insights into enforcement trends, backlog management, and decision support.

The primary objectives of the portal are:

• To provide a centralized digital platform for managing enforcement cases.
• To enable real-time tracking and monitoring of violations and compliance actions.
• To enhance inter-departmental coordination and reduce case resolution time.
• To improve transparency and accountability through digital records.

The implementation of this system will ensure faster case processing and reduced paperwork along with transparency in digital records. By leveraging technology, it will facilitate better coordination, improve public trust, and enhance urban governance.